Returns & Exchanges
At Moms on Call, we want you and your little ones to love every piece. If you are not completely satisfied, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and secure.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain in perfect condition during transit.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing